Professional Cleaning Process

We proudly serve all of Washington, DC, including neighborhoods such as Georgetown, Tenleytown, Cleveland Park, American University, Adams Morgan, Woodley Park, Glover Park, and Dupont Circle. Our services also extend to parts of Maryland and Northern Virginia, including Bethesda, Chevy Chase, Silver Spring, Alexandria, and Arlington.

We offer a variety of cleaning services including Classic Cleaning, Deep Cleaning, Move-Out Cleaning, AirBnb Cleaning and Office Cleaning. Additionally, we provide extra services such as cleaning inside ovens, fridges, and cabinets, interior windows, pet-related cleaning, basement and attic cleaning, and laundry.

You can easily book our cleaning services online, right here on our website. Simply select the date and time that work best for you, and we'll take care of the rest. You can also contact us by phone (202-629-0251) or email for assistance with booking.

When you book your cleaning appointment, either online or over the phone, we will ask for a credit card to be put on file. You will only be charged once the cleaning is complete.

Yes, all our cleaners undergo rigorous background checks and in-person interviews. We are fully insured and bonded, ensuring your home is in safe and trustworthy hands.

We stand by our 100% satisfaction guarantee. If you're not completely satisfied with our service, please contact us within 24 hours, and we will return to re-clean any missed areas at no additional cost.

After booking, an account is created for you to easily modify your bookings. Notify us 48 hours in advance to reschedule or cancel. Access the booking portal or contact us by phone (202.629.0251) or email support@thinkmaids.com for assistance.

We offer quick and easy online booking! Fill out some details about what you need, who you are, choose a date and time; and wait for a confirmation text message and email to arrive. You will then have access to our booking portal, where you can manage your appointments.

No, you do not need to be home during the cleaning. Many of our clients provide us with a key or access code to ensure seamless service. Rest assured, your home will be secure, and we will treat it with the utmost respect.

To ensure the most efficient cleaning, please pick up any personal items, clothing, or clutter before our team arrives.

When you book your cleaning appointment, either online or over the phone, we will ask for a credit card to be put on file. You will only be charged once the cleaning is complete.

Tipping is optional but always sincerely appreciated. 100% of your tip goes directly to our hardworking cleaners as a gesture of appreciation for their exceptional service.